The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Miscellaneous
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SATISFACTION GUARANTEE
We stand behind the products we sell. If a problem should arise, please give us an opportunity to respond to your concern. All of our products include a manufacturer's warranty. In addition, we accept returns up to 30 days for merchandise returned in new, uninstalled condition and are subject to a 20% restocking fee. Please test fit items before cutting, altering, or final installation. Altered items are not returnable. Shipping charges will not be refunded.
QUALITY POLICY
Alternative Automotive Technologies will be successful as an industry leader in supplying a quality product by communicating, understanding, and meeting our customer requirements, by empowering our employees in the quality process and thru preventive and corrective actions. Alternative Automotive Technologies will focus on continuously improving the processes and the final products to remain in the forefront of our competitors and thus becoming a model for the quality standards systems in the industry.
QUALITY OBJECTIVESProvide customer satisfaction, by ensuring the customer specifications and requirements are fully understood, met and maintained to include on time delivery, 100% satisfaction, and unmatched quality standards.
Deliver a quality product, using employee involvement and feedback, process monitoring, creativity, the latest technologies and management reviews.
Continual improvement, will be achieved using a multidisciplinary approach, preventative and corrective actions and customer feedback. Alternative Automotive Technologies will strive for continual improvement within the process, the quality management system and a positive working environment.
